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Hospitality

Hospitality Marketing and Management Masterclass

Last updated:
 June 2026
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Learn about strategy and digital tools to promote your hospitality services with our CPD-accredited Hospitality Marketing and Management Course
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£25 £155 Add 4 more courses to get 10% OFF
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Course Duration

3 hours

Course Level

Level 3

This Course Includes:

Free Certificate download upon completion

Bulk discount for orders of 5+ courses

Access from anywhere

Assessment retakes at no extra cost

Full audio voiceover

3 CPD points

Description

The hospitality industry is vibrant and fast-moving, but to stand out, you need the right hospitality marketing and management skills. The CPD-accredited Hospitality Marketing Course from High Skills Training is designed to help you master modern strategies that enhance bookings, build guest loyalty, and boost revenue. Whether you’re a restaurant owner, tourism professional, manager, food handler, waiter, or new to the hospitality sector, this hospitality marketing online course is ideal for you.

In this industry-standard hospitality online marketing and management course, you’ll explore essential marketing strategies for hospitality, including audience segmentation, guest engagement, and crafting compelling marketing plans. You’ll gain essential marketing skills for both offline and online. Through our digital marketing for hospitality module, you will learn how to promote hospitality services online through email campaigns, online travel agencies (OATs), search engines, and social media marketing for hospitality platforms like Instagram, Facebook, and LinkedIn.

This expertly designed hospitality online marketing course also dives into brand building and hospitality customer retention techniques, helping you develop unforgettable guest experiences and long-term relationships. Finally, this hospitality marketing course will help you understand how to manage your online reputation, crisis and recovery marketing strategies, apply revenue-driving strategies, and track success using marketing analytics.

With round-the-cock expert support, a Free PDF certificate, and a 14-day money-back guarantee, this in-depth hospitality marketing online course is your risk-free investment. Enrol now in the Hospitality Marketing Course and learn how to promote hospitality services with mastery.

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What you will learn in this course

  • Understand guest behaviour and segment your audience effectively
  • Build strong hospitality brands and manage online reputation well
  • Create digital campaigns using SEO, email, and social platforms
  • Apply pricing, upselling, and cross-selling to increase revenue
  • Use data analytics for personalisation and marketing decisions
  • Explore trends like sustainability, tech, and influencer marketing

Who Should Take This Course

  • Hospitality professionals looking to enhance their marketing skills.
  • Hotel and restaurant managers aiming to increase bookings and revenue.
  • Entrepreneurs starting a business in the hospitality industry.
  • Marketing professionals entering the hospitality sector.
  • Tourism and hospitality students seeking practical marketing knowledge.
  • Digital marketers wanting to specialise in hospitality marketing.
  • Customer experience managers focused on guest satisfaction.
  • Event planners aiming to market their hospitality services.
  • Business owners in the hospitality sector looking for growth strategies.
  • Anyone passionate about hospitality and marketing innovation.

Sneak Peek

CPD Accredited Certificate

Our certificates are industry-recognised and can significantly boost your employability. They serve as proof that you've completed high-quality, CPD-accredited training and are aligned with current industry standards. Whether you're entering the job market or aiming for higher roles, this certificate adds strong value to your CV. It showcases your professional knowledge and commitment to continuous development, helping you stand out in the UK workforce.

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Hospitality Marketing and Management Masterclass

Curriculum

Welcome to Hospitality Marketing

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Welcome to Hospitality Marketing

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What is Hospitality Marketing?

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The Hospitality Industry Landscape

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The Role of Marketing in Hospitality

Understand Your Guests

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Craft Your Hospital Marketing Strategy

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Digital Marketing for Hospitality

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Branding and Reputation Management

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Drive Revenue with Smart Strategies in Hospitality

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Create Unforgettable Guest Experiences

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Data-Driven Marketing and Analytics

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Emerging Trends and Innovations in Hospitality

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Crisis Management and Recovery

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Additional Resource

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Quiz

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Students Feedback

Frequently Asked Questions

    What is the role of marketing in tourism and hospitality industry?

    The role of marketing in the hospitality industry allows you to promote what your business has to offer to targeted customers. Building customer trust is one of the most important rules of creating a sustainable business model. Through marketing, you can raise brand awareness and build strong customer relationships. 

    How much is the hospitality marketing salary?

    Who is this course suitable for?

    Do I need any prior marketing knowledge to join this course?

    What topics are covered in the course?

    Will I learn about online travel agencies (OTAs) and how to use them effectively?

    How will this course help my business?

    Is there any support available during the course?

    How do I enrol in the course?

    Is the course content updated with current industry trends?

    Can I study at my own pace?

£25 £155.00

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