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Accessible Information Standard Course UK

Last updated:
 October 2026
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Break down communication barriers and promote inclusive, user-centred care with our CPD-accredited Accessible Information Standard Course UK.
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£29 £79 Add 4 more courses to get 10% OFF
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Course Duration

6 hours

Course Level

All Level

This Course Includes:

Free Certificate download upon completion

Bulk discount for orders of 5+ courses

Access from anywhere

Assessment retakes at no extra cost

Full audio voiceover

6 CPD points

Description

Communication barriers have become a major concern when accessing healthcare and support services for individuals with communication disabilities. Our CPD-accredited Accessible Information Standard Course UK is designed to help learners provide clear, inclusive, and accessible communication for individuals with diverse communication needs. This course is suitable for healthcare professionals, carers, administrators, support workers, and social care staff in healthcare and support settings.

In the accessible information standard training course, you will be able to enhance the knowledge and essential skills required to support and assist individuals with visual and hearing impairments, autism, learning disabilities, language barriers, and other communication challenges. It helps learners gain a broader knowledge of the different types of communication barriers, including physical, sensory, cognitive, linguistic, emotional, and cultural barriers.

Here, you will learn effective communication techniques and use accessible formats such as easy-read documents, audio resources, and communication aids to help individuals understand information accurately.  You will also learn how to use assistive technologies in inclusive communication strategies. Our accessible information standard mainly helps improve the communication and information accessibility for patients, service users, and their carers.

Upon completing the course, you will receive a FREE Digital Certificate that you can include in your resume to enhance your job opportunities. High Skills Training includes other benefits as well, such as 24/7 learner support, self-paced learning opportunities, a 14-day money-back guarantee, and helpful resources. Join Today! Take the first step to a rewarding career with our online Accessible Information Standard Course UK.

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What you will learn in this course

  • Understand the principles and legal frameworks of the Accessible Information Standard (AIS).
  • Emphasise the role of accessible information in improving person-centred care and inclusion.
  • Apply inclusive communication techniques and assistive technologies in professional settings.
  • Identify communication barriers and challenges of individuals with communication disabilities.
  • Use accessible formats such as easy-read documents, audio resources, and communication aids.
  • Implement the Equality Act 2010 to support accessible communication and information sharing.

Who Should Take This Course

  • GP practice receptionists
  • Registered care home managers
  • Healthcare assistants
  • Domiciliary care workers
  • NHS patient information officers
  • Quality and compliance leads

Sneak Peek

CPD Accredited Certificate

Our certificates are industry-recognised and can significantly boost your employability. They serve as proof that you've completed high-quality, CPD-accredited training and are aligned with current industry standards. Whether you're entering the job market or aiming for higher roles, this certificate adds strong value to your CV. It showcases your professional knowledge and commitment to continuous development, helping you stand out in the UK workforce.

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Accessible Information Standard Course UK

Curriculum

Introduction to Accessible Information and Legal Frameworks

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Section Overview of Introduction to Accessible Information and Legal Frameworks

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Understanding Accessibility and Inclusion in Communication

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Overview of the Accessible Information Standard (AIS)

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Equality Act 2010 and Its Role in Information Accessibility

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Rights, Responsibilities, and Professional Accountability

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Impact of Accessible Information on Quality Care and Patient Outcomes

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Section Highlights of Introduction to Accessible Information and Legal Frameworks

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Case Study- Introduction to Accessible Information and Legal Frameworks

Identifying Communication Needs and Barriers

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Accessible Formats, Tools, and Technologies

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Inclusive Communication Strategies in Practice

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Implementation, Evaluation, and Continuous Improvement

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Quiz

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Frequently Asked Questions

    Why is the accessible information standard important?

    The accessible information standard helps individuals with communication barriers understand important information about their care and support. It improves inclusion, reduces misunderstandings, enhances patient safety, and supports equal access to services.

    What will I learn during the accessible information standard training?

    Is prior experience required to enrol in this course?

    How frequently is the course updated?

    Is the accessible information standard mandatory?

    What types of communication barriers are covered in the course?

    Do I need previous experience to join the course?

    Is team training available for organisations?

    Can I access the course on my phone or tablet?

    Will I need to complete the course in one sitting?

£29 £79

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